eRostering Officer
Band 5 eRostering Officer
gap healthcare is delighted to be supporting the NHS with temporary and permanent recruitment.
We are currently looking for a Band 5 eRostering Officer for a full-time temporary assignment with the Medway NHS Foundation Trust.
This is a great opportunity with a generous hourly pay rate from £14.25 per hour
Experience Required
- Knowledge of the healthcare setting and understanding of the need to provide an effective 24 hour service
- Knowledge of current issues relating to NHS strategy and policy
- Substantial experience of using the Allocate HealthRoster suite of applications
- Knowledge of, and experience in developing IT operational standards and processes.
Key Responsibilities
- To ensure all system users have received adequate training and have been issued with appropriate access levels to enable them to fulfil their job roles.
- To prepare, plan and facilitate workshops / training sessions to assist with ongoing use of the system.
- Contribute to the preparation of documentation and training guides. Ensure that training materials reflect any software upgrades or improvements that are made as the project progresses
- Provide written and oral communication and presentations and be able to inspire and enthuse users in a non-confrontational, collaborative style, in one to one situations, small groups and larger audiences.
- To provide technical support and liaise with relevant stakeholders to ensure any issues are escalated accordingly.
- Ensure all service leads are able to generate relevant reports to aid effective roster management eg sickness, annual leave etc and deliver the key performance indicators and deliver the financial benefits of the system.
- Support service leads to use data information to proactively manage rosters and meet KPIs as required
- Ensure that all improvements in eRostering practices are captured in order to demonstrate benefits realisation – finance, productivity, efficiency and staff satisfaction
- The post holder will establish effective working relationships with staff across the Trust, acting as a champion and demonstrating a positive attitude towards change.
- The post holder will demonstrate a willingness to be actively involved / lead on any improvements to processes and/or the way the system is utilised. Make constructive suggestions, as to how the system can be improved for end users while meeting demands of the service.
- Review national best practice in roster management and work with the manager to implement any new solutions if agreed.
- Promote cultural changes in the organisation around the acceptance/use and understanding the benefits of electronic rostering software,
- In conjunction with the wider Workforce systems team, ensure supporting procedures are devised and implemented, working with relevant Trust and staff-side colleagues.
- Proactively keep ahead of system developments, undertaking surveys or audits where necessary, to assist in the evaluation and testing of software upgrades and highlighting potential impacts. Where appropriate communicate these changes in advance to system users and other stakeholders. For example, changes to network configuration, version updates, downtime or restricted availability
- Contribute to policy development and update as necessary based on the feedback from review meetings and end service users. Ensure changes are in accordance with the Trust
- Roster Policy and working regulations. Ensure all staff levels understand and adhere to the agreed Roster Policy. Where necessary provide knowledge in regard to working time directive legislation and the Trust Roster Policy
- Organise, prioritise and adjust own workload in a manner that maintains and promotes quality. Work within the limits of own competence, levels of responsibility and accountability with the teams
- Contribute towards improvements being sustained, whilst being continually reviewed for further improvements.
- To ensure and facilitate roster reviews in line with Lord Carter recommendations for all rosters across the Trust. Provide rostering advice and support to unit / departmental managers and other Rota Coordinators, as required. Support service leads when advising and supporting staff whose working conditions, patterns and hours may change as a consequence of the system.
- Collaborate and involve the Workforce systems operational manager, Rota Coordinator/General and service managers, payroll and human resource departments to address issues relating to staff working conditions, patterns and hours.
- Provide methods of effective feedback, recognising the success of effective rostering
Qualifications Required
- Degree in relevant subject or equivalent experience in a relevant role
- Teaching and Assessing qualification or equivalent experience
*Please note Medway Maritime Hospital will become a smoke free site on Monday 17 October 2016
For more information about this role please contact gap healthcare Southend and ask for Pete or Carmen
Please note
if this job is a temporary role, gap healthcare is operating as the employment business. If this role is permanent, gap healthcare is operating as the employment agency. All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within one week of the closing date. gap healthcare are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Here’s our full privacy policy: https://www.gap-healthcare.com/pages/privacy-policies Thank you for your interest in this role.
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