Service Support Manager
gap healthcare is currently supporting their client to recruit for a Service Support Manager in Hockley
Our client is a large provider who deliver care and support to adults with learning disabilities. Their head office is based in Hockley, however the role will involve remote working within the services located around Essex, so a full driving licence is essential for this role.
As a Service Support Manager will be required to support the service seniors to develop the skills and knowledge to enable them to run a safe and effective service , whilst meeting the needs of the service users with a person-centred approach. Enabling the services users to live an independent life whilst supporting lifestyle choices, daily living tasks and wellbeing.You will ensure all aspects of management of the company are met within the Health and Social Care Act and the requirements of CQC whilst working within the KLOE’s and the company’s compliance, together with all other relative legislative requirements.
Benefits:
- Casual dress
- Company pension
- Free on-site parking
- Referral programme
- Competitive pay rates
Main duties will include but not limited to:
- Monthly audits of the services required, action plans & compliance checks.
- Spot checks / Compliance Checks on staff within the services.
- Supporting the seniors to update Risk Assessments & Care Plans when required.
- Attending service users’ reviews as required.
- Attend monthly meetings within the services & monthly seniors’ meetings.
- Carry out medication competencies with all Seniors.
- Carry out regular supervisions and annual appraisals with seniors in line with company procedures and standards.
- Meeting with the Registered Manager on a monthly basis for reports and action plans
- Ensure each service meets Health & Safety and Infection Control regulations and guidance.
- To ensure good quality working relationships are built and maintained between staff and the service users they are supporting.
- To build and develop working relationships with families and external professionals.
- Carry out investigations if required.
- Having an understanding of the care needs of each service and ensure that the right staff skill mix is met for the needs of each service
- To have an up-to-date service hours and staffs contracted hours list for all services and ensure it is kept updated.
- Co-ordinate and check that all rotas for all services are completed and that they have the correct contracted hours and staff skill mix to meet the needs of the service users
- To ensure that all service users have their 1-2-1 hours allocated on the Rota
- Ensure that all rotas are planned 6 weeks in advance and that all rotas from the previous week are with the finance team on a Monday morning by 9am and that all changes from the rotas are reported.
- Ensure rotas are added to house rota system by the Senior and that they are accurate and approved, also to check daily for any adjustments made and have an overview of any changes made.
- To support all services with their Rota management where required to do so.
- Manage staff sickness, return to work meetings and keep an accurate record of individual staff sickness following the company sickness and absence policy, taking appropriate actions where needed.
- Managing long term sickness in line with the companies sickness and absence policy.
- Manage maternity / paternity / adoption leave/ keeping in touch days
- Managing all services’ annual leave in line with company policies and ensuring that all services are covered and that a Matrix is in place to manage staff annual leave efficiently.
- Ensure that the in house rota system is updated and diary entries made to keep up to date records of staff actions.
- Manage agency usage and ensure that all agency staff inductions are completed.
- To complete weekly forms & compliance matrix with up-to-date information required by the senior management team to give an overview of the business.
- Maintain accurate Matrix and filling systems.
- To attend senior monthly meetings and management meetings when required to do so.
- Be part of the On Call Rota (1 in every 4 weeks).
Knowledge & skills required:
- 3 years recent and significant experience of working within a Health and Social Care Setting.
- Good leadership & people skills.
- Working in partnership with other professionals e.g., health, local authority, CQC.
- Ability to write reports.
- IT literate – Word, Outlook, Excel.
- Experience of auditing process and outcomes.
- Have an understanding of Relevant legislation’s e.g., MCA, DOL’s, Safeguarding & Health & Safety Act.
Qualifications:
- NVQ Level 3 or above – Health & Social Care.
- Hold a Full Driving Licence due to travel required around Essex (Mileage reimbursed)
For further information on this role please contact gap healthcare Southend and ask for Taylor Wolfe
Please note
if this job is a temporary role, gap healthcare is operating as the employment business. If this role is permanent, gap healthcare is operating as the employment agency. All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within one week of the closing date. gap healthcare are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Here’s our full privacy policy: https://www.gap-healthcare.com/pages/privacy-policies Thank you for your interest in this role.
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Support Worker
gap healthcare are now recruiting permanent and temporary healthcare assistants for full time and part time hours, working directly in services within Witham and surrounding areas. Majority of our services are close public transport, have onsite parking and within the town centres.
We have ample work opportunities with a variety of shifts available including long days, sleep ins and nights across a variety of services including mental health serivice, private hospitals, nursing homes, day centres and Residential homes.
Benefits of being a temporary worker with gap healthcare:
- Competitive pay rates
- Flexibility to choose shifts that suit your lifestyle via our app
- Free ongoing training
- Full time or part time hours to suit
- Temp of the month reward scheme
- Support from out of hours service
- Access to permanent opportunities
- Weekly pay
- Enhanced pay rates for weekend and Bank Holidays
- Paid annual leave and pension contribution
- Quick registration process via our online portal
If you have previous experience working as a HCA/Support Worker within similar environments and you are passionate about delivering excellent care, please apply today!
If you have any questions about this position, please call gap healthcare on 01702 987 908 and ask for Ash.
Assistant Service Manager
Assistant Service Manager
Are you looking for an opportunity as an Assistant Service Manager where you can obtain career progression while making a difference to the lives of others? Are you living around West Malling, Kent?
An exciting opportunity has become available for Assistant Service Managers to join our team at Margate, it is a Supported living 7 adults with learning disabilities, autism and behaviours that challenge. Individuals need support to enable them to participate in activities around the home and within the community such as swimming, bowling, visiting parks, home visits and weekly shops. This position is a fantastic opportunity to work for a company that truly values their employees and will invest in your professional growth and development!
Overview:
- Salary – £25,877 per annum benefits
- Hours of Work – 39 hours per week
- Area – West Malling, Kent
- Shifts - Shift patterns: Monday to Sunday - shifts vary from early mornings to late shifts depending upon the needs of the service users. Occasional night work may be required (subject to change).
Responsibilities of Assistant Service Manager:
- Work with your Service Manager to use management information to make sound business decisions to encourage a solution led culture.
- Inspire and motivate the team to provide high quality support.
- Maintain a practical knowledge of policies and procedures and ensure appropriate usage
- Effectively recruit, develop, and manage employees in a fair and consistent manner.
- Act as the Service Manager in their absence.
- Rota management.
- Managing the team with annual leave, sickness management and training requirements.
- Providing bespoke person-centred support whilst on shift and advocating for the people we support.
- Lead shifts, administer medication, update care plans, risk assessments and record and monitor daily logs.
Skills of Assistant Service Manager:
- Experience supporting individuals who have disabilities and behaviours that challenge
- Have experience of supervising/managing a small to medium team
- Ideally hold a full valid driving licence and have access to your own vehicle
- To be able to support people with personal care
- Ability to manage own time and able to work under pressure
- Share Avenues values
- To be flexible and be able to work shifts required
Benefits for Assistant Service Manager:
- Paid enhanced DBS.
- Early Pay access.
- E-learning/classroom training/diplomas.
- Blue Light Card and The Bene its website access.
- Recommend a friend - earn up to £500.
- Paid annual leave.
- Flexible working.
- Support with your wellbeing!
The position of Assistant Service Manager is an excellent opportunity where you will be making a difference every day you go to work. If you feel you would be right for the position or would like any further information, please do not hesitate to get in touch with Gergana Atanasova in our Peterborough Office on 01733 606 240 or email her on Gergana.atanasova@gap-healthcare.com for a confidential chat, but the position is based in West Malling, Kent.
Assistant Service Manager
Assistant Service Manager
Are you looking for an opportunity as an Assistant Service Manager where you can obtain career progression while making a difference to the lives of others? Are you living around Sevenoaks, Kent?
An exciting opportunity has become available for Assistant Service Managers to join our team at Margate, it is a Supported living made up of 3 different bungalows all to which have their own staff team including Assistant Service Manager Support Workers. The three separate properties come under a single CQC Registration for older adults with learning disabilities, physical disabilities, and complex health needs as well as Autism. The property is situated close to Sevenoaks Town Centre and within a ten-minute walk of Sevenoaks train Station.
This position is a fantastic opportunity to work for a company that truly values their employees and will invest in your professional growth and development!
Overview:
- Salary – £25,877 per annum benefits
- Hours of Work – 39 hours per week
- Area – Sevenoaks, Kent
- Shifts - Shift patterns: Monday to Sunday - shifts vary from early mornings to late shifts depending upon the needs of the service users. Occasional night work may be required (subject to change).
Responsibilities of Assistant Service Manager:
- Work with your Service Manager to use management information to make sound business decisions to encourage a solution led culture.
- Inspire and motivate the team to provide high quality support.
- Maintain a practical knowledge of policies and procedures and ensure appropriate usage
- Effectively recruit, develop, and manage employees in a fair and consistent manner.
- Act as the Service Manager in their absence.
- Rota management.
- Managing the team with annual leave, sickness management and training requirements.
- Providing bespoke person-centred support whilst on shift and advocating for the people we support.
- Lead shifts, administer medication, update care plans, risk assessments and record and monitor daily logs.
Skills of Assistant Service Manager:
- Experience supporting individuals who have disabilities and behaviours that challenge
- Have experience of supervising/managing a small to medium team
- Ideally hold a full valid driving licence and have access to your own vehicle
- To be able to support people with personal care
- Ability to manage own time and able to work under pressure
- Share Avenues values
- To be flexible and be able to work shifts required
Benefits for Assistant Service Manager:
- Paid enhanced DBS.
- Early Pay access.
- E-learning/classroom training/diplomas.
- Blue Light Card and The Bene its website access.
- Recommend a friend - earn up to £500.
- Paid annual leave.
- Flexible working.
- Support with your wellbeing!
The position of Assistant Service Manager is an excellent opportunity where you will be making a difference every day you go to work. If you feel you would be right for the position or would like any further information, please do not hesitate to get in touch with Gergana Atanasova in our Peterborough Office on 01733 606 240 or email her on Gergana.atanasova@gap-healthcare.com for a confidential chat, but the position is base in Sevenoaks, Kent.
Registered Manager
Registered Manager
Want to make a difference? Come and make your mark in Care?
We are looking for confident, positive, and enthusiastic Registered Manager to supporting 18 male and female adults across three bungalows in a quiet cul-de-sac who have learning disabilities, physical disabilities, and communication difficulties, and who may display behaviours that challenge. You will be working with, and leading, a large team of Support Workers as well as two Assistant Service Managers to support you in managing this service 24/7. The service is close to Sevenoaks train station and provides good local bus routes. The local town centre is within walking distance and there are numerous local supermarkets.
It is very important for the new Registered Service Manager to have a fun, positive and can-do attitude!
Overview:
- Salary - £32 528 per year
- Location – Sevenoaks, Kent
- Hours per week- 39 hrs
- Shifts – Monday to Friday
Key Duties of Registered Manager
Learning disabilities, physical disabilities, and communication difficulties, and who may display behaviours that challenge in all aspects of daily living.
- Deliver a high level of quality support to service users, ensuring each service is safe, effective, caring, and always responsive to the service users’ needs
- Manage and monitor staff of the services, ensuring effective utilisation of resources to enable the provision of good quality, safe and effective services.
- To ensure that all statutory, regulatory and company Policy requirements are monitored, managed, and achieved.
- To ensure that the assessment process of new customers is carried out promptly and effectively, by appropriate team members, ensuring the effective completion of their placement and transition and that the required liaison with commissioners, staff, and others is completed.
- To participate in events, meetings etc., where the intention is to publicise the organisation, and to support the marketing of available services.
- Encourage innovative practices and approaches throughout the organisation, working with senior management, and other managers to identify areas of diversification that may provide value to the organisation, and those who use our services.
Skills Required for Registered Manager
- Holding a registration with CQC and maintaining a minimum rating of good practice leading
- Report writing
- Ensuring the health and welfare of the individuals in your responsibility and ensuring policies/procedures and systems are in place to safeguard individuals from abuse
- Regular Audits
- Leading regular meetings and reviews
- Ensuring the service is safe and that all Health and safety requirements are maintained
- Medication ordering, storing, monitoring etc.
- Staff supervisions, appraisals, managing staff performance and general observations
- Managing finances and completing monthly returns
- Monthly reporting
- Completion of rota's
- IT skills and completing Organisational systems such as people planner and care planning
- Communicating and liaising with outside professionals and agencies
- Conducting investigations where required
- On call duties
Benefits for Registered Manager
- Paid enhanced DBS.
- Flexible working.
- Up to 28days paid annual leave (pro rata).
- Access to high quality training that supports your career development.
- Contributory pension scheme with life assurance.
- Free and confidential 24/7 access to the health portal and employee assistance programme.
- Blue Light Card and The Benefits Website access.
- Recommend a friend - earn up to £500.
The position of Registered Manager is very rewarding and makes a difference to the quality of life for residents on a daily basis. If you feel that you are the right person for this great opportunity, then please contact Gergana Atanasova at the Peterborough Office on 01733 606 240 or email her on Gergana.Atanasova@gap-healthcare.com for a confidential chat. Please note that the vacancy is located in Sevenoaks, Kent.
Registered Manager
Registered Manager
Want to make a difference? Come and make your mark in Care?
We are looking for confident, positive, and enthusiastic Registered Manager to support very established team of 10 staff members and is made up of male and female staff. There is 1:1 support for 3 people living at the service during the day and shared support at night. The service users have Physical and Complex health needs, some minor challenging behaviours, autism, some health-related issues such as dysphagia, this service is a residential service and therefore the successful candidate will be required to hold a registration with CQC. The service is located in Eastry, East Kent.
Overview:
- Salary - £32 082 per year
- Location – Eastry, East Kent
- Hours per week- 39hrs
- Shifts – Monday to Friday
Key Duties of Registered Manager
Physical and Complex health needs, some minor challenging behaviours, autism, some health-related issues such as dysphagia in all aspects of daily living.
- Deliver a high level of quality support to service users, ensuring each service is safe, effective, caring, and always responsive to the service users’ needs
- Manage and monitor staff of the services, ensuring effective utilisation of resources to enable the provision of good quality, safe and effective services.
- To ensure that all statutory, regulatory and company Policy requirements are monitored, managed, and achieved.
- To ensure that the assessment process of new customers is carried out promptly and effectively, by appropriate team members, ensuring the effective completion of their placement and transition and that the required liaison with commissioners, staff, and others is completed.
- To participate in events, meetings etc., where the intention is to publicise the organisation, and to support the marketing of available services.
- Encourage innovative practices and approaches throughout the organisation, working with senior management, and other managers to identify areas of diversification that may provide value to the organisation, and those who use our services.
Skills Required for Registered Manager
- Holding a registration with CQC and maintaining a minimum rating of good practice leading
- Report writing
- Ensuring the health and welfare of the individuals in your responsibility and ensuring policies/procedures and systems are in place to safeguard individuals from abuse
- Regular Audits
- Leading regular meetings and reviews
- Ensuring the service is safe and that all Health and safety requirements are maintained
- Medication ordering, storing, monitoring etc.
- Staff supervisions, appraisals, managing staff performance and general observations
- Managing finances and completing monthly returns
- Monthly reporting
- Completion of rota's
- IT skills and completing Organisational systems such as people planner and care planning
- Communicating and liaising with outside professionals and agencies
- Conducting investigations where required
- On call duties
Benefits for Registered Manager
- Paid enhanced DBS.
- Flexible working.
- Up to 28days paid annual leave (pro rata).
- Access to high quality training that supports your career development.
- Contributory pension scheme with life assurance.
- Free and confidential 24/7 access to the health portal and employee assistance programme.
- Blue Light Card and The Benefits Website access.
- Recommend a friend - earn up to £500.
The position of Registered Manager is very rewarding and makes a difference to the quality of life for residents on a daily basis. If you feel that you are the right person for this great opportunity, then please contact Gergana Atanasova at the Peterborough Office on 01733 606 240 or email her on Gergana.Atanasova@gap-healthcare.com for a confidential chat. Please note that the vacancy is located in Eastry, East Kent
Service Manager Profound Learning Disabilities
Service Manager Disabilities and Complex Care
Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Registered Manager Disabilities and Complex Care based near to St Margaret’s at Cliffe near Dover, Kent for an established service supporting service users with Autism and challenging behaviour and profound L.D.
My client is well established and has achieved a good rating from the CQC in other services. They are looking for a Service Manager – Disabilities and Complex Care to oversee the service, maintain the high standards that are embedded throughout their values and service delivery.
Salary – Up to £31,582 per annum
Hours – Monday – Friday 0900 – 1700 but will need to participate in the on-call rota
Area – Located in St Margaret’s at Cliffe near Dover, Kent.
Position - Permanent position
Responsibilities – Service Manager Disabilities and Complex Care
To manage all aspects of the home and to ensure that CQC regulations and policies are adhered to at all time.
To oversee the financial budgets and staffing for the home.
To ensure that the safety and dignity of service users is upheld at all times.
To oversee staff supervisions and staff development.
To enable service users to live as independently as possible.
To promote values and standards of the service provider.
Skills required – Service Manager Disabilities and Complex Care
You will need to have previous experience as a Manager or a similar senior role within the care industry.
This role requires a minimum of an NVQ/Diploma Level 3 in Health & Social Care qualification.
Completed, working towards, or willing to achieve their NVQ/Diploma Level 5.
The position requires the candidate to be computer literate, good numeracy and literacy skills, with strong interpersonal and customer service skills, and as well as being confident and reliable, they must have a strong desire to succeed.
Experienced in supporting service users with Autism and that display challenging behaviour
Must be a commutable distance from St Margaret’s at Cliffe near Dover, Kent.
Benefits – Service Manager Disabilities and Complex Care
Pension
Competitive salary – Up to £31,582
Long term employment due to continued growth
Competitive holiday entitlement
Motivated management and employees
The position of Service Manager Disabilities and complex Care is very rewarding and makes a difference to the quality of life for service users on a daily basis. If you feel that you are the right person for this great opportunity then please contact Matt Duffy at the Peterborough Office on 01 7 33 606 2 40 for a confidential chat. Please note that the vacancy is located in St Margaret’s at Cliffe near Dover, Kent.
Support Worker
gap healthcare are recruiting temporary and permanent Residential Support Workers for full time and part time hours to work directly in services within Brixton and surrounding areas.
We have ample work opportunities with as variety of shifts available including days and nights.
In addition to the above roles we are also recruiting support workers and care assistants to work across a variety of services including supported living, mental health support services, Young people services and Learning disability services.
Benefits of being a temporary Support Worker with gap healthcare
• Flexibility to choose shifts that suit your lifestyle via our app
• Free ongoing training
• Full time or part time hours to suit
• Temp of the month reward scheme
• Support from out of hours service
• Access to permanent opportunities
• Weekly pay
• Enhanced pay rates for weekend and Bank Holidays
• Paid annual leave and pension contribution
• Quick registration process via our online portal
Competitive pay rates from £10 to £15 per hour
If you have previous experience working as a Support Worker within similar environments and you are passionate about delivering excellent care, please apply today!
If you have any questions about this position, please call gap healthcare Southend and ask for Pete Gloster
Support Worker
gap healthcare are recruiting temporary and permanent Residential Support Workers for full time and part time hours to work directly in services within Hackney and surrounding areas
We have ample work opportunities with as variety of shifts available including days and nights.
In addition to the above roles we are also recruiting support workers and care assistants to work across a variety of services including supported living, mental health support services, Young people services and Learning disability services.
Benefits of being a temporary Support Worker with gap healthcare
• Flexibility to choose shifts that suit your lifestyle via our app
• Free ongoing training
• Full time or part time hours to suit
• Temp of the month reward scheme
• Support from out of hours service
• Access to permanent opportunities
• Weekly pay
• Enhanced pay rates for weekend and Bank Holidays
• Paid annual leave and pension contribution
• Quick registration process via our online portal
Competitive pay rates from £10 to £15 per hour
If you have previous experience working as a Support Worker within similar environments and you are passionate about delivering excellent care, please apply today!
If you have any questions about this position, please call gap healthcare Southend and ask for Pete Gloster
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