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Customer Service Agent - BENELUX MARKET
Are you looking for a career working for a global brand? Are you driven, ambitious and money hungry? If so then look no further! A fantastic opportunity has just come available for a household name based in Dublin.
The position will include working within a thriving and buzzing atmosphere and handling the Benelux market via email, live web chat and on the phone. You will be required to work under the direction of the customer centre manager and be flexible with working hours.
·Salary - 22,000 - 26,000 euros depending on experience
·Hours - 37 Hours a week to include evenings and weekends
·Area - Dublin
Responsibilities - Customer Service Agent - BENELUX MARKET
·Receive incoming calls from the market, whilst converting the maximum number of these calls and enquiries into sales.
·Sell company products and services where appropriate to ensure that more and more customers are aware of and involved in our client's loyalty programmes.
·Achieve performance targets (sales, call-handling and quality) as set out by the Manager and Team Leaders.
·Track all reservations on-request and provide the customer with a timely and efficient response.
Skills Required - Customer Service Agent - BENELUX MARKET
·Previous experience in a Sales, customer service or contact centre environment
·Fluency in Dutch, German, and French and good level of English essential
·Strong Sales Skills, persuasive, "selling" (rather than "telling")
·Excellent problem-solving skills and ability to prioritise
·Ability to work in a Fast-paced environment
·Socially-focused; with "how can I help you?" attitude
·Good Team Player with ability to build and maintain relationships
·Leaving Certificate or equivalent education standard required
·Relocation package and assistance from our cool relocation team
·Free on-site Doctor, Nurse and Physiotherapy services
·Discount on private health Insurance
·Subsidised staff restaurant
·Sports and Social Club
·Training and development programmes
The position of Customer service agent- Benelux market is very rewarding. If you feel that you are the right person for this great opportunity then please contact Cleo Thomas at the Peterborough Office on 0173 3 6062 40 for a confidential chat.
Please be aware that this position is based in Dublin.
This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.
The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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