Get in touch
Our teams are ready to have a chat about what you need. Whether you only have a few placements, or you need a full, high-volume agency review, our branch and national teams are ready to answer your questions and see if we are the right fit for you.
We pride ourselves on being a consultative partner to our clients. It is our job to listen to what you actually need so we can fully understand your site requirements, provide ideas and advice and find the best possible outcome for you and your business.
Site needs / business
Our consultants know what to look for onsite, so we can make effective recommendations based entirely on the specifics of your business. We take the time to understand your culture and values as well as the day to day physical operations, ensuring we place people that are the best fit for all aspects of your business.
Agree terms and KPIs
Once we have worked together to figure out what you need, it’s time to put the specifics down on paper to make sure we maintain the level of service we’ve agreed upfront. At this stage we will sign off on what our key performance indicators are and set up a service level agreement that highlights the commitments from both you and from us.
It’s time to begin – our account teams are ready to help in whatever way suits your business, whether that’s an account manager onsite, or simply a check-in call to make sure everything is running smoothly. If you are a high-volume user, the implementation process (including TUPE, if required) will begin, with an agreed go-live date in sight for the following weeks. Regardless of volumes onsite or how we are supplying to your business, we are always on hand should you need us.
We aren’t just here to place a candidate and run – we remain in touch throughout the recruitment and onboarding process to ensure you and your candidates are happy with the placement and so we can give and receive feedback at agreed points in time. Following that, we carry out regular reviews with you to discuss our performance against our agreed KPIs to ensure you continue receiving the service we promised you from day one.