Finding the best staff who will provide excellent patient care is gap healthcare’s core objective. Our national teams support businesses who need to fill ad hoc, interim or permanent roles across five key healthcare sectors: nursing homes, residential care, mental health, supported living, and children’s residential. We are a consultative team of people; it’s our job to really listen to what you need and find a solution that suits your business.
Choose gap for a recruitment partner who actually listens to what you want and what your business needs. Our job is to use our industry knowledge to give you the insight that will best support your business. Even if that means having tough conversations about challenges and obstacles you might face, we’re ready to face them with you.
Choose gap because when you enter into a new recruitment partnership you expect delivery on the promises sold to you. Let’s be realistic; in every business there may be a few bumps in the road, but with a strong relationship in place we can quickly and effectively overcome these. So not only do we deliver on our promises, we measure just how successful we are and continuously review our performance.
Choose gap because even though you only know us professionally, it doesn’t mean we can’t have real, human conversations. We’re not robots in suits, hardwired to say yes to your every request, regardless of whether or not it’s achievable. We’re going to give you impartial, objective advice on how we think we could support your business so that when we do work together you’ll know exactly where you stand as our client.
Choose gap because the awards we win for compliance and ethical processes aren’t just for us, they protect you and your supply chain too. From candidate care, through to audits from your own customers, gap operate in full transparency and as an extension of your team. We’re in this together.
If it’s expert advice you’re after, you’re in the right place. Within gap healthcare are specialist teams who have all the recruitment know-how you need to help you make your next employment decision, whether that’s finding a new job or hiring the best staff for your business. Click on the icons to find out a bit more about each sector and how we can help you find what you’re looking for.
gap healthcare offer support in placing qualified nurses and healthcare assistants in nursing homes, caring for patients who require a level of care that can be delivered at in a homely setting, rather than in a hospital. These positions usually require 24-hour cover in supporting patients with medical care, physical, speech, and occupational therapy. A demanding but rewarding career, we work hard to place the right people in roles where they can really add value to a patient’s care.
Healthcare assistants are vital for patients who need care in a residential home rather than in their own home or living with their family. Residential care requires 24-hour cover and the ability to provide long-term support for adults or children in a range of different settings depending on the needs of the individual.
Working in the mental health sector can be challenging, as staff may need to support individuals who have complex care needs. Mental and personality disorders may mean patients present aggressive or difficult behaviour to those around them, including the nurses and support workers who provide their care, so it is imperative that the staff we provide have the right training and skills to work safely and effectively in this sector.
Supported living services help those who don’t want to live in residential care but may have a physical or mental issue that means living at home is difficult. We provide support workers and senior care professionals to assist these patients who may need anything from regular visits to round-the-clock support – sometimes including overnight stays – with day to day tasks such as managing bills, cooking and washing, and personal care and well-being. This level of support requires a good level of compatibility with the patient and is typically monitored closely by other healthcare professionals to ensure the right level of care is given.
We provide residential children’s workers for residential care environments who provide a physically, emotionally, and psychologically safe atmosphere where children and young people can heal and develop. Many young patients will be in care due to experiencing problems at home in relation to neglect or some other form of abuse but may also be there due to challenging behaviour that cannot be suitably cared for elsewhere, and therefore need the dedicated compassion and support of a residential worker or senior care professional.
If you decide to work in partnership with gap, here’s what you can expect at every stage of the journey.
Our teams are ready to have a chat about what you need. Whether you only have a few placements, or you need a full, high-volume agency review, our branch and national teams are ready to answer your questions and see if we are the right fit for you.
We pride ourselves on being a consultative partner to our clients. It is our job to listen to what you actually need so we can fully understand your site requirements, provide ideas and advice and find the best possible outcome for you and your business.
Our consultants know what to look for onsite, so we can make effective recommendations based entirely on the specifics of your business. We take the time to understand your culture and values as well as the day to day physical operations, ensuring we place people that are the best fit for all aspects of your business.
Once we have worked together to figure out what you need, it’s time to put the specifics down on paper to make sure we maintain the level of service we’ve agreed upfront. At this stage we will sign off on what our key performance indicators are and set up a service level agreement that highlights the commitments from both you and from us.
It’s time to begin – our account teams are ready to help in whatever way suits your business, whether that’s an account manager onsite, or simply a check-in call to make sure everything is running smoothly. If you are a high-volume user, the implementation process (including TUPE, if required) will begin, with an agreed go-live date in sight for the following weeks. Regardless of volumes onsite or how we are supplying to your business, we are always on hand should you need us.
We aren’t just here to place a candidate and run – we remain in touch throughout the recruitment and onboarding process to ensure you and your candidates are happy with the placement and so we can give and receive feedback at agreed points in time. Following that, we carry out regular reviews with you to discuss our performance against our agreed KPIs to ensure you continue receiving the service we promised you from day one.
The labour market is constantly shifting and changing in reaction to what’s going on in the political sphere (particularly around Brexit), any new legislation, and UK business productivity in general. All of these factors are contributing to an ongoing squeeze to find the right candidates – with the right skills – for our clients’ businesses. We can help you understand what’s going on and make recommendations to position your business as an attractive employer in the market.
As well as our UK operations, we have created and successfully grown our specialist division, gap EU, to help overcome labour market challenges. Operating in Poland, Romania, and Bulgaria, gap EU work with our UK teams to fulfil client requirements in a way that is entirely tailored to their needs.
At the time when I contacted gap healthcare one of the services I was managing was almost at crisis point. I needed a short-term solution to identify staff members who were matched to the individual I support who has autism and complex challenging behavior. gap healthcare arranged a meeting with myself and at the meeting I identified what type of person I was looking for including qualities and strengths. I explained that they would have to have our internal SCIP training to support this individual which was not a problem. gap healthcare identified a member of staff who came on board straight away and was an exact match. I really felt that the Quattro team had listened to me and understood what I was looking for and really took the individuals needs into consideration. This member of staff is still on the team now and works in such a person centred way for this individual!
Since the introduction of gap healthcare to my services, the proverbial “headache” of competent, swift and professional recovery of shifts has been eradicated. What is evident is the true valuation the service place on their staff which has positive ramifications of the high quality delivery of care and support given to our service users.
gap healthcare has been fantastic with helping us cover our shifts, even at short notice. The staff they provided are friendly, hard workers and are very welcomed by our service users. Thank you gap!
hello@gap-healthcare.com